Contact Us

Hey love,

Need some help? Many of the answers to common questions are already waiting for you in our Frequently Asked Questions section, so feel free to start there.

If you’d rather talk to us directly, we’re always here to support you.

Here’s how you can reach us:

Email Support

Send us a message at support@thehoneyavenue.com.

Our customer care team responds within 24 hours on business days
(Mon–Fri, 8:00 AM – 5:00 PM EST).

Contact Form

Prefer using our form? Just fill it out with your details and your message.
We’ll make sure to get back to you within within 24 hours on business days
(Mon–Fri, 8:00 AM – 5:00 PM EST).

A Few Quick Notes

• If you don’t see our reply, take a quick look in your spam or promotions folder, sometimes emails end up there.

For Anything Order-Related

*If your message concerns a purchase, please include your order number so we can assist you as efficiently as possible.

Customer Support

Email: support@thehoneyavenue.com

Support Hours: Monday to Friday, 8:00 AM – 5:00 PM (EST)

We respond within 24 hours on business days.

Business Address: 447 Broadway, New York, NY 10013, United States